Clasper Court

South Shields, NE33 · Established 2011

A CQC-regulated home-care provider serving South Shields, registered since 2011. Rated Good at its most recent CQC inspection (Feb 2020).

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What the CQC found

The five questions inspectors ask, and how Clasper scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Registered manager ensured clear IPC policies and procedures were in place aligned to national guidance”
CQC inspection report, Mar 2021

“Staff worked additional shifts and helped with cleaning to ensure continuity of care and minimise cross-service movement”
CQC inspection report, Mar 2021

“Video calls and window visits facilitated in line with national guidance”
CQC inspection report, Mar 2021

Inspection history

The trajectory matters as much as the latest rating.

Mar 2021
Insufficient evidence to rate
This was a targeted COVID-19 IPC inspection of Clasper Court Extra Care, covering only the 'Safe' key question and resulting in an 'Inspected but not rated' outcome across all domains. The provider demonstrated assured compliance across all seven IPC domains a…
Jan 2021
Requires improvement
Clasper Court received an overall rating of Requires improvement at its March 2015 inspection, with a regulatory breach found for failure to ensure moving and handling and food hygiene training was current for all staff, alongside ongoing concerns about incons…
Jan 2021
Not rated
This focused inspection of Clasper Court confirmed that the provider had remedied the breach identified in March 2015, with all staff now completing essential moving and handling and food hygiene training. The effective rating could not be raised from Requires…
Feb 2020
Good
Clasper Court Extra Care improved from its previous 'Requires Improvement' rating to 'Good' across all five key questions, with the well-led domain notably recovering from a prior breach of Regulation 17 on good governance. Minor gaps were identified in risk r…
Jan 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Clasper does

✓Homecare agencies
✓Supported housing
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE33 1LN in South Shields. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE33

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