Rowan House Residential Home

Saltash, PL12 · Established 12/0 · Operated by M & C Care Limited

A CQC-regulated home-care provider serving Saltash, registered since 12/0. Rated Requires improvement at its most recent CQC inspection (31/08/2023).

What the CQC found

The five questions inspectors ask, and how Rowan scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

Inspection history

Sept 2023
Requires improvement
Rowan House Residential Home (operating both a care home and domiciliary care agency) was rated Requires Improvement overall, with a confirmed breach of Regulation 17 (Good Governance) due to unidentified financial risk, insufficient care plan guidance, and au…
Oct 2021
Not rated
Oct 2021
Not rated
Jan 2021
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at PL12 4BY in Saltash. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PL12

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