Turning Point - Timberlea (Dom Care)

Watford, WD19 · Established 2011

A CQC-regulated home-care provider serving Watford, registered since 2011. Rated Good at its most recent CQC inspection (Nov 2019).

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What the CQC found

The five questions inspectors ask, and how Turning scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Good multi-agency working with health and social care professionals, with positive feedback from commissioners and healthcare professionals.”
CQC inspection report, Oct 2021

“Warm, respectful relationships between staff and people, supporting dignity, independence and diverse needs including LGBTQ+ inclusion.”
CQC inspection report, Oct 2021

“Effective governance and quality monitoring with robust audit processes and timely action on identified shortfalls.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
Turning Point - Timberlea (Dom Care) was rated Good across all five key questions at its November 2019 inspection, maintaining its previous Good rating from 2016. The service demonstrated effective safeguarding, person-centred care, and strong leadership under…
Jan 2020
Good
Turning Point - Timberlea received a Good rating across all five key questions at its August 2016 unannounced inspection, with no failures or regulatory breaches identified. The service demonstrated strong person-centred care, effective leadership, safe medici…
Sept 2014
Not rated
Feb 2014
Not rated
Mar 2013
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Turning does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WD19 6HW in Watford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WD19

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