Brendoncare Mary Rose Mews

Alton, GU34 · Established 24/0 · Operated by Brendoncare Foundation(The)

A CQC-regulated home-care provider serving Alton, registered since 24/0. Rated Good at its most recent CQC inspection (Aug 2018).

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What the CQC found

The five questions inspectors ask, and how Brendoncare scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Complaints processes were accessible and documented, with evidence of investigation and feedback to complainants.”
CQC inspection report, Oct 2021

“Staff received appropriate induction, ongoing training across a wide range of areas, supervision, and supported professional development including NVQs.”
CQC inspection report, Oct 2021

“Effective governance processes including monthly audits, incident reviews, staff training monitoring, and regular quality questionnaires.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
Brendoncare Mary Rose Mews was rated overall Good at its May 2016 inspection, with Safe rated Requires Improvement due to a regulatory breach (Regulation 19) for incomplete staff recruitment records and absence of post-training medicines competency assessments…
Sept 2018
Good
Brendoncare Mary Rose Mews, an extra care housing service in Alton serving 15 people, maintained an overall Good rating at its August 2018 inspection, having remediated its sole previous breach around recruitment processes. All five key questions were rated Go…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Brendoncare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at GU34 2UU in Alton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

GU34

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