Melton Supported Living Service

Melton Mowbray, LE13 · Established 16/1 · Operated by Leicestershire County Council

A CQC-regulated home-care provider serving Melton Mowbray, registered since 16/1. Rated Good at its most recent CQC inspection (19/06/2019).

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What the CQC found

The five questions inspectors ask, and how Melton scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People's cultural needs, privacy, and dignity were respected by staff.”
CQC inspection report, Oct 2021

“Assistive technology (pendants) was used to promote independence and enable people to request support when needed.”
CQC inspection report, Oct 2021

“Accidents and incidents were analysed to prevent recurrence, with clear audit trails maintained.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
Melton Supported Living Service was rated Good overall at its February 2016 inspection, with Requires Improvement in Effective due to incomplete mental capacity assessments and out-of-date specialist staff training. Governance was partially undermined by quali…
Jan 2020
Requires improvement
Melton Supported Living Service deteriorated from its previous Good rating to Requires Improvement, with a breach of Regulation 18 for failing to submit safeguarding notifications to CQC and systemic weaknesses in safeguarding investigations, staff training ov…
Jun 2019
Good
Melton Supported Living Service achieved a Good rating across all five key questions at this inspection, having remediated all breaches identified at the previous Requires Improvement inspection in June 2018. Minor recording gaps were noted in care plan review…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Melton does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE13 0GG in Melton Mowbray. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE13

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