Adult Transition Services Ltd

Requires improvementRated 13/04/2023Home care · Brackley

CQC Key Questions

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

What inspectors found

30 findings

Note13 Apr 2023
Supporting people to express their views and be involved in making decisions
Note13 Apr 2023
Ensuring people are well treated and supported; respecting equality and diversity

Note13 Apr 2023
Ensuring consent to care and treatment in line with law and guidance
Note13 Apr 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note13 Apr 2023
Assessing people's needs and choices; delivering care in line with standards
Note13 Apr 2023
Staff working with other agencies; supporting people to live healthier lives
Note13 Apr 2023
Staff support: induction, training, skills and experience

Note13 Apr 2023
Statutory notifications were submitted to CQC as required.
Note13 Apr 2023
The registered manager was open, transparent and engaged throughout the inspection process.
Note13 Apr 2023
People's equality characteristics including preferred name, language, ethnicity, religion, culture and gender preferences were recorded and respected.
Note13 Apr 2023
Staff liaised with healthcare professionals and reliably communicated health concerns to relatives.
Note13 Apr 2023
Care plans contained person-centred information and people were involved in their development.
Note13 Apr 2023

Note13 Apr 2023
Meeting people's communication needs
Note13 Apr 2023
End of life care and support
Note13 Apr 2023
Planning personalised care; improving care quality in response to complaints

Note13 Apr 2023
Preventing and controlling infection
Note13 Apr 2023
Assessing risk, safety monitoring and management
Note13 Apr 2023
Systems and processes to safeguard people from the risk of abuse
Note13 Apr 2023
Learning lessons when things go wrong
Note13 Apr 2023
Using medicines safely
Note13 Apr 2023
Staffing and recruitment

Note13 Apr 2023
Continuous learning and improving care; working in partnership with others
Note13 Apr 2023
Duty of candour; openness and honesty when things go wrong
Note13 Apr 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note13 Apr 2023
Managers and staff being clear about roles; quality performance and governance oversight

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info