Premier Care Limited - Trafford & Manchester Homecare Branch

Manchester, M23 · Established 23/0 · Operated by Premier Care Limited

A CQC-regulated home-care provider serving Manchester, registered since 23/0. Rated Requires improvement at its most recent CQC inspection (Aug 2024).

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What the CQC found

The five questions inspectors ask, and how Premier scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The provider demonstrated an open and honest approach and met duty of candour requirements.”
CQC inspection report, Mar 2024

“Staff culture was positive and most staff felt supported; improvements in values and culture had been sustained.”
CQC inspection report, Mar 2024

“The provider was meeting regularly with the Local Authority quality team to support further improvement.”
CQC inspection report, Mar 2024

Inspection history

The trajectory matters as much as the latest rating.

Mar 2024
Requires improvement
Premier Care Limited - Trafford & Manchester Homecare Branch received an overall rating of Requires Improvement following a focused inspection on 30 January 2024, with both Safe and Well-led key questions rated Requires Improvement. The service remained in bre…
Mar 2024
Requires improvement
Premier Care Limited - Trafford & Manchester Homecare Branch was rated Requires Improvement overall (Safe: Inadequate) following a focused inspection in August–September 2023, representing the eighth consecutive inspection with regulatory breaches. Persistent…
Feb 2024
Inadequate
Premier Care Limited - Trafford & Manchester Homecare Branch was rated Inadequate overall following a focused inspection of Safe and Well-Led, with breaches of Regulation 12 (safe care and treatment) and Regulation 17 (good governance) resulting in Warning Not…
Mar 2022
Requires improvement
Premier Care Limited - Trafford & Manchester Homecare Branch remained in breach of regulations 12 and 17 due to inadequate risk assessment review, lack of detailed risk guidance, and a non-robust quality assurance system exacerbated by long-standing office sta…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Premier does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at M23 9HZ in Manchester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

M23

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