Orion Care Services

Solihull, B92 · Established 11/0

A CQC-regulated home-care provider serving Solihull, registered since 11/0. Rated Good at its most recent CQC inspection (27/04/2019).

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What the CQC found

The five questions inspectors ask, and how Orion scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Quality assurance programme including audits, senior visits, satisfaction surveys, and local authority contract monitoring.”
CQC inspection report, Jan 2020

“Open-door management culture; staff felt supported and able to raise concerns via supervision and staff meetings.”
CQC inspection report, Jan 2020

“Person-centred support plans reviewed regularly with involvement of people and relatives.”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Good
Orion Care Services received a Good rating across all five key questions at its February 2016 inspection, demonstrating safe, person-centred care for 26 people with learning disabilities in supported tenancies. Minor areas for improvement included ensuring ind…
Apr 2019
Good
Orion Care Services was rated Good across all five key questions at this scheduled March 2019 inspection, with particular strengths in person-centred care planning, safeguarding, and engaged leadership. Minor recommendations were made regarding staff training…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Orion does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B92 9NE in Solihull. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B92

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