J&C Healthcare Ltd

Plymouth, PL4 · Established 23/1

A CQC-regulated home-care provider serving Plymouth, registered since 23/1. Rated Requires improvement at its most recent CQC inspection (Apr 2025).

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What the CQC found

The five questions inspectors ask, and how J&C scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Strong partnerships with local authorities, health professionals, and community organisations, including active involvement in local charity work.”
CQC inspection report, Jul 2024

“Travelling time factored between care calls, ensuring staff did not rush visits and people received consistent care from familiar staff.”
CQC inspection report, Jul 2024

“Electronic care planning system providing real-time updates accessible to staff via mobile, with relatives able to view visit notes with consent.”
CQC inspection report, Jul 2024

Inspection history

The trajectory matters as much as the latest rating.

Sept 2025
Not rated
Date of assessment: 28 April to 12 June 2025. This assessment was prompted by information of concern received in relation to staffing, visit timing, and management. JC Healthcare Ltd is a homecare agency that provides personal care to people in their own homes…
Jul 2024
Outstanding
J&C Healthcare Ltd achieved an Outstanding overall rating on its first CQC inspection, with Outstanding ratings for Caring and Well-led, driven by an exceptional person-centred culture in which staff and management consistently went above and beyond to enhance…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What J&C does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PL4 6JQ in Plymouth. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PL4

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