Showell Court

Wolverhampton, WV10 · Established 08/1 · Operated by GreenSquareAccord Limited

A CQC-regulated home-care provider serving Wolverhampton, registered since 08/1. Rated Good at its most recent CQC inspection (29/04/2020).

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What the CQC found

The five questions inspectors ask, and how Showell scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff supported people to access external healthcare professionals and followed their advice appropriately.”
CQC inspection report, Jan 2021

“Registered manager demonstrated clear understanding of safeguarding, Mental Capacity Act issues and how to involve external professionals.”
CQC inspection report, Jan 2021

“Regular audits including medication audits, customer satisfaction surveys and management audits mapped against the five key questions.”
CQC inspection report, Jan 2021

Inspection history

The trajectory matters as much as the latest rating.

Jan 2021
Good
Showell Court, a sheltered housing personal care service, was rated overall Good at its April 2015 inspection, with a Requires Improvement rating for Safe due to gaps in 'as required' medicines guidance, an unimplemented risk assessment for a person at risk of…
Apr 2020
Good
Showell Court achieved an overall Good rating at its February 2020 inspection, with the Safe domain declining to Requires Improvement due to inaccurate medicines administration records, including errors with pain-relieving patches that persisted even after add…
Jan 2020
Good
Showell Court, operated by Accord Housing Association, received a Good rating across all five key questions at its July 2017 inspection, demonstrating safe care, effective staffing and training practices, and a person-centred culture. The sole minor concern wa…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Showell does

✓Homecare agencies
✓Supported housing

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WV10 9NN in Wolverhampton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WV10

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