Caring Partners Healthcare Ltd

GoodRated 16/01/2026Home care · Trowbridge

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note18 Jan 2024
Supporting people to express their views and be involved in making decisions about their care
Note18 Jan 2024
Ensuring people are well treated and supported; respecting equality, diversity, privacy, dignity and independence

Note18 Jan 2024
Ensuring consent to care and treatment in line with law and guidance
Note18 Jan 2024
Supporting people to eat and drink enough to maintain a balanced diet
Note18 Jan 2024
Staff support: induction, training, skills and experience
Note18 Jan 2024
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note18 Jan 2024
People told us they felt safe with their carers.
Note18 Jan 2024
Infection prevention and control practices were followed safely.
Note18 Jan 2024
People's communication needs were understood and supported; the Accessible Information Standard was met.
Note18 Jan 2024
Staff were responsive to health changes, e.g. one staff member noticed a person was unwell and called a doctor.
Note18 Jan 2024
People were supported to eat and drink enough to maintain a balanced diet, including those with special dietary needs.
Note18 Jan 2024

Note18 Jan 2024
End of life care and support
Note18 Jan 2024
Meeting people's communication needs
Note18 Jan 2024
Improving care quality in response to complaints or concerns
Note18 Jan 2024
Planning personalised care to ensure people have choice, control and to meet their needs and preferences

Note18 Jan 2024
Preventing and controlling infection
Note18 Jan 2024
Learning lessons when things go wrong
Note18 Jan 2024
Using medicines safely
Note18 Jan 2024
Staffing and recruitment
Note18 Jan 2024
Assessing risk, safety monitoring and management
Note18 Jan 2024
Systems and processes to safeguard people from the risk of abuse and avoidable harm

Note18 Jan 2024
Continuous learning and improving care; Working in partnership with others
Note18 Jan 2024
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note18 Jan 2024
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
Note18 Jan 2024
How the provider understands and acts on the duty of candour

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info