Alina Homecare - Hereford

Hereford, HR2 · Established 17/1 · Operated by Alina Homecare Services Limited

A CQC-regulated home-care provider serving Hereford, registered since 17/1. Rated Good at its most recent CQC inspection (Jun 2023).

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What the CQC found

The five questions inspectors ask, and how Alina scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider proactively engaged with external agencies, including fire service and environmental health, to minimise risks.”
CQC inspection report, Jul 2023

“Registered manager was visible, approachable and responsive; governance processes were effective and staff felt able to raise concerns without fear.”
CQC inspection report, Jul 2023

“Staff matched to people by personality and interests, fostering meaningful relationships and promoting independence.”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2023
Good
Alina Homecare - Hereford received a Good rating across all five key questions at its first inspection in May 2023, demonstrating safe, effective and compassionate care for 10 people. One minor incident of three missed calls due to a staff rota app failure was…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Alina does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at HR2 6FJ in Hereford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

HR2

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