Operated by Ashbourne Group Limited

Ashbourne Healthcare Services

GoodRated 28/11/2025Home care · London

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CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

caring

Note30 Oct 2021
End of life care
Note30 Oct 2021
Person-centred care planning
Note30 Oct 2021
Dignity, privacy and respect

effective

Note30 Oct 2021
Nutrition and health care needs
Note30 Oct 2021
Mental Capacity Act compliance
Note30 Oct 2021
Supervision and appraisal
Note30 Oct 2021
Staff training and support

Other

Note30 Oct 2021
Referrals made to health professionals when significant changes in people's health were observed.
Note30 Oct 2021
Risk assessments in place addressing individual needs including pressure sores, falls, and environmental hazards.
Note30 Oct 2021
Provider took action to address issues when raised during inspection, including organising refresher training and updating medicines policy.
Note30 Oct 2021
Staff placed on supernumerary placements at a nursing care home during induction to develop skills under qualified nurse supervision.
Note30 Oct 2021
Positive feedback received regarding palliative care, with one care worker highly regarded for compassionate and thoughtful end-of-life support.
Note

responsive

Note30 Oct 2021
Care needs assessment and planning
Note30 Oct 2021
Complaints handling

well_led

Note30 Oct 2021
Leadership and management
Note30 Oct 2021
Governance and quality monitoring

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: SW6 4QP
Registered manager: Maal, Sukwinder
Local authority: Hammersmith and Fulham
Region: London
City: London
Last CQC check: 28/Nov/2025 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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