St Anne's Community Services - Durham DCA

Durham, DH7 · Established 2011

A CQC-regulated home-care provider serving Durham, registered since 2011. Rated Good at its most recent CQC inspection (Mar 2023).

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What the CQC found

The five questions inspectors ask, and how St Anne's Community Services - Durham DCA scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff well-trained in safeguarding, infection control, and MCA principles with appropriate legal authorisations in place.”
CQC inspection report, Mar 2023

“Effective partnership working with external professionals such as GPs, psychiatrists and care co-ordinators.”
CQC inspection report, Mar 2023

“Strong person-centred culture with management and staff placing people's needs and wishes at the heart of everything.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Good
St Anne's Community Services - Durham DCA was rated Good overall following a focused inspection of Safe and Well-led in January–February 2023, with ratings for Effective, Caring and Responsive carried forward from the previous 2018 inspection. The service demo…
Oct 2021
Not rated
Jan 2021
Not rated
Mar 2014
Not rated
Dec 2012
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What St Anne's Community Services - Durham DCA does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at DH7 8XL in Durham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DH7

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