Jump 2 Independence Limited

Stoke-on-trent, ST4 · Established 02/0

A CQC-regulated home-care provider serving Stoke-on-trent, registered since 02/0. Rated Good at its most recent CQC inspection (28/11/2023).

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What the CQC found

The five questions inspectors ask, and how Jump scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider understood duty of candour responsibilities and encouraged openness”
CQC inspection report, Nov 2023

“Provider worked in partnership with local authority and other health and social care professionals”
CQC inspection report, Nov 2023

“People and relatives involved in care planning, including consideration of protected characteristics”
CQC inspection report, Nov 2023

Inspection history

The trajectory matters as much as the latest rating.

Nov 2023
Good
Jump 2 Independence Limited received a Good rating overall following a focused inspection of Safe and Well-led domains, prompted by concerns about people's safety which were not substantiated. The service demonstrated safe care practices, strong leadership, a…
Jan 2020
Requires improvement
Jump 2 Independence Limited received an overall rating of Requires Improvement at its October 2017 inspection, with persistent concerns around medication recording, inconsistent risk guidance in care plans, and ineffective audit systems failing to identify omi…
Jun 2019
Good
Jump 2 Independence Limited improved from Requires Improvement to Good across all five key questions at this March 2019 inspection, demonstrating sustained progress in safety, governance and quality assurance since the previous 2017 report. Minor concerns rema…
Oct 2016
Requires improvement
Jump 2 Independence Limited was rated Requires Improvement overall following a June 2016 inspection, with a regulatory breach of Regulation 11 identified due to failure to consistently follow the Mental Capacity Act 2005, and weaknesses in care plan accuracy a…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Jump does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at ST4 3AF in Stoke-on-trent. Service area not formally published; we recommend asking the agency directly when requesting a quote.

ST4

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