Universal Care Services Hinckley

Hinckley, LE10 · Established 30/0 · Operated by Universal Care Services (UK) Limited

A CQC-regulated home-care provider serving Hinckley, registered since 30/0. Rated Requires improvement at its most recent CQC inspection (13/02/2020).

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What the CQC found

The five questions inspectors ask, and how Universal scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Not rated
Jan 2021
Not rated
Jan 2020
Not rated
Sept 2018
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Universal does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE10 0PR in Hinckley. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE10

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