Kilkenny House

Milton Keynes, MK4 · Established 2011

A CQC-regulated home-care provider serving Milton Keynes, registered since 2011. Rated Good at its most recent CQC inspection (Aug 2023).

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What the CQC found

The five questions inspectors ask, and how Kilkenny scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Consent and Mental Capacity Act principles were followed with signed consent forms in care plans.”
CQC inspection report, Aug 2023

“People were supported to maintain independence, social relationships and access healthcare services.”
CQC inspection report, Aug 2023

“The registered manager developed internal audit tools covering medicines, care plans and staffing and acted promptly on findings.”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2023
Good
Kilkenny House extra care housing scheme was rated Good overall, with four of five key questions rated Good, but Well-led dropped to Requires Improvement due to insufficient provider-level governance oversight and absent PRN medicine protocols. The registered…
Mar 2022
Not rated
This was a targeted COVID-19 IPC inspection of Kilkenny House, which was inspected but not rated. The provider demonstrated strong IPC practices overall, though monthly infection control audits and specific risk assessments for clinically vulnerable staff had…
Jan 2021
Not rated
Dec 2017
Not rated
Jul 2014
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Kilkenny does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at MK4 4BP in Milton Keynes. Service area not formally published; we recommend asking the agency directly when requesting a quote.

MK4

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