Eleanor Nursing and Social Care Ltd - Oxford Office

Oxford, OX4 · Established 06/1 · Operated by Eleanor Nursing and Social Care Limited

A CQC-regulated home-care provider serving Oxford, registered since 06/1. Rated Requires improvement at its most recent CQC inspection (26/06/2025).

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What the CQC found

The five questions inspectors ask, and how Eleanor scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Partnership working with GPs, occupational therapists, and other healthcare professionals to support people's health needs”
CQC inspection report, Apr 2023

“Responsive to complaints with investigations and actions taken; person-centred care plans reviewed regularly”
CQC inspection report, Apr 2023

“Positive, open culture with approachable management, regular staff supervision, team meetings, and staff feeling listened to”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2025
Not rated
Date of inspection 12 March 2025 to 13 May 2025. The service is a domiciliary care service providing care to people in their own homes. At the time of this inspection 63 people were receiving the regulated activity of personal care. The inspection has been und…
Apr 2023
Good
Eleanor Nursing and Social Care Ltd - Oxford Office improved from Requires Improvement to Good following a focused inspection, having resolved previous breaches of Regulations 12 and 17 relating to medicines management, infection control, record-keeping, and g…
Jul 2022
Requires improvement
First inspection of this newly registered Oxford domiciliary care service rated Requires Improvement overall, with breaches of Regulation 12 (safe care and treatment) for unsafe medicines management including overmedication, and inadequate Covid-19 infection c…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Eleanor does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at OX4 2RD in Oxford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

OX4

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