St Helena Care and Support Limited

Colchester, CO4 · Established 24/1 · Operated by St Helena Care Services Ltd

A CQC-regulated home-care provider serving Colchester, registered since 24/1. Rated Good at its most recent CQC inspection (Oct 2023).

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What the CQC found

The five questions inspectors ask, and how St Helena Care and Support Limited scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Regular staff meetings and communication ensured continuous learning and sharing of lessons learned.”
CQC inspection report, May 2023

“The service worked collaboratively with GPs, community nurses, pharmacists, and other health professionals.”
CQC inspection report, May 2023

“A range of quality audits (medicines, care plans, staff files, spot checks) were regularly completed.”
CQC inspection report, May 2023

Inspection history

The trajectory matters as much as the latest rating.

May 2023
Good
Radfield Home Care Colchester achieved a Good rating across all five key questions on its first inspection, with 10 people receiving personalised, safe, and dignified care in their own homes. The service demonstrated strong governance, a positive open culture,…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What St Helena Care and Support Limited does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CO4 9JU in Colchester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CO4

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