Welcome independent Living Ltd

Hebden Bridge, HX7 · Established 2021 · Operated by Welcome Independent Living Ltd

A CQC-regulated home-care provider serving Hebden Bridge, registered since 2021. Rated Good at its most recent CQC inspection (Nov 2022).

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What the CQC found

The five questions inspectors ask, and how Welcome scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Open and transparent leadership culture with managers actively involved in support delivery”
CQC inspection report, Nov 2022

“Staff recruited to reflect cultural diversity, supporting people whose first language was not English”
CQC inspection report, Nov 2022

“Robust feedback and audit processes in place with prompt action on improvements”
CQC inspection report, Nov 2022

Inspection history

The trajectory matters as much as the latest rating.

Nov 2022
Good
Welcome Independent Living Ltd achieved a Good rating across all five key questions at its November 2022 inspection, improving Safe from Requires Improvement at the previous inspection. The sole recommendation concerned body map recording for pain medicine pat…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Welcome does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at HX7 5DZ in Hebden Bridge. Service area not formally published; we recommend asking the agency directly when requesting a quote.

HX7

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