Servoca Complex Care - Chelmsford

Chelmsford, CM2 · Established 09/1 · Operated by Servoca Nursing & Care Limited

A CQC-regulated home-care provider serving Chelmsford, registered since 09/1. Rated Good at its most recent CQC inspection (Jul 2024).

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What the CQC found

The five questions inspectors ask, and how Servoca scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider assessed and documented people's mental capacity and promoted best-interest decision-making.”
CQC inspection report, Feb 2023

“Regular external audits and a service development plan were in place to drive continuous improvement.”
CQC inspection report, Feb 2023

“Care plans were personalised, documenting individual preferences, communication needs, and independence promotion.”
CQC inspection report, Feb 2023

Inspection history

The trajectory matters as much as the latest rating.

Oct 2024
Not rated
Servoca Complex Care - Chelmsford is a domiciliary care agency providing personal and nursing care to people living in their own homes. At the time of our assessment 13 people were using the service. We carried out our on-site assessment on 5 September 2024, o…
Feb 2023
Good
Servoca Complex Care - Chelmsford received a Good rating across all five key questions on its first inspection in January 2023. Minor gaps in recruitment documentation, PRN medicine protocols, and risk assessment organisation were identified but promptly addre…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Servoca does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CM2 0AU in Chelmsford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CM2

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