Blay Domiciliary Services

Derby, DE1 · Established 23/1 · Operated by BWA Health & Care Services Ltd

A CQC-regulated home-care provider serving Derby, registered since 23/1. Rated Good at its most recent CQC inspection (23/10/2025).

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What the CQC found

The five questions inspectors ask, and how Blay scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Registered manager welcomed feedback and commenced addressing identified issues promptly following inspection.”
CQC inspection report, May 2024

“Infection prevention and control policy in place with all staff trained and supplied with appropriate PPE.”
CQC inspection report, May 2024

“Staff worked collaboratively with external health professionals including GPs, social workers and pharmacists.”
CQC inspection report, May 2024

Inspection history

The trajectory matters as much as the latest rating.

Oct 2025
Not rated
Blay Domiciliary Services is a domiciliary care agency providing personal care to people living in their own home. The assessment took place between 15 September and 9 October 2025. CQC only inspects where people are receiving the regulated activity personal c…
May 2024
Requires improvement
Blay Domiciliary Services was rated Requires Improvement overall following a focused inspection in December 2023, with regulatory breaches identified in safe care and treatment (Regulation 12, resulting in a Warning Notice), consent and mental capacity (Regula…
Dec 2023
Good
Blay Domiciliary Services improved its overall rating to Good following a focused inspection of safe, effective and well-led, resolving previous breaches of Regulations 11 and 18. The effective domain remains Requires Improvement due to mental capacity assessm…
Oct 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Blay does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at DE1 1BT in Derby. Service area not formally published; we recommend asking the agency directly when requesting a quote.

DE1

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