Operated by Leonard Cheshire Disability

Birnbeck House - Care Home Learning Disabilities

Not RatedHome care · Weston Super Mare

CQC Key Questions

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

What inspectors found

10 findings

Note27 Jul 2022
Up-to-date infection prevention and control policy
Note27 Jul 2022
Clean and well-maintained environment with knowledgeable staff
Note27 Jul 2022
Registered manager maintained regular contact with Public Health England and local commissioning team
Note27 Jul 2022
Engaged external cleaning company for additional evening cleaning during outbreak
Note27 Jul 2022
Regular COVID-19 testing - weekly for staff and monthly for residents
Note27 Jul 2022
Temperature checks, hand sanitising and PPE protocols in place for staff and visitors
Note27 Jul 2022
Maintained contact between residents and relatives via phone and video calls during visitor restrictions
Note27 Jul 2022
Effective use of PPE observed throughout the day, with staff refreshing PPE between rooms
Note27 Jul 2022
Staff trained in infection control including safe use of PPE