Northumbria Supported Living Service

Newcastle Upon Tyne, NE20 · Established 12/0 · Operated by Leonard Cheshire Disability

A CQC-regulated home-care provider serving Newcastle Upon Tyne, registered since 12/0. Rated Good at its most recent CQC inspection (30/06/2023).

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What the CQC found

The five questions inspectors ask, and how Northumbria scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff worked proactively with external health and social care professionals to achieve the best outcomes for people.”
CQC inspection report, Jun 2023

“Effective reporting systems enabled detailed review of incidents; regular audits maintained high standards of care and documentation.”
CQC inspection report, Jun 2023

“Open, person-centred culture with strong registered manager relationships with staff and external professionals.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2023
Good
Northumbria Supported Living Service was rated Good overall at inspection on 7 June 2023, with both Safe and Well-led key questions rated Good. The service demonstrated strong person-centred care, effective risk and medicines management, and an open, well-led…
Oct 2021
Not rated
Jun 2018
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Northumbria does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE20 9NU in Newcastle Upon Tyne. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE20

Comparable agencies nearby

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