Right at Home Bedford

Bedford, MK42 · Established 13/1 · Operated by Overslade Care Ltd

A CQC-regulated home-care provider serving Bedford, registered since 13/1. Rated Requires improvement at its most recent CQC inspection (Aug 2024).

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What the CQC found

The five questions inspectors ask, and how Right scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“High staff satisfaction and retention supported by recognition schemes, goody bags, regular praise and a strong open-door culture.”
CQC inspection report, May 2023

“'Safe to be you' LGBT+ inclusion initiative demonstrating commitment to equality and protected characteristics.”
CQC inspection report, May 2023

“Comprehensive end of life care approach with personalised 'End of Life Considerations' records and links to local hospice and palliative services.”
CQC inspection report, May 2023

Inspection history

The trajectory matters as much as the latest rating.

Nov 2024
Not rated
We carried out this assessment from 6 September to 3 October 2024. We visited the registered office on 13, 20 and 24 September 2024. This assessment was carried out following concerns shared with us about people's safety. Right At Home Bedford is a domiciliary…
May 2023
Outstanding
Right at Home Bedford received an Outstanding overall rating on its first inspection, with Outstanding ratings for Caring and Well-led, driven by an exceptionally person-centred culture, highly motivated staff, and distinctive leadership that embedded continuo…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Right does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at MK42 8QB in Bedford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

MK42

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