Ginger Homecare Limited

GoodRated 23/05/2023Home care · Leyland

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

10 findings

Note23 May 2023
Open culture with staff comfortable raising concerns and duty of candour obligations understood
Note23 May 2023
Effective partnership working with multidisciplinary community health care professionals
Note23 May 2023
Positive feedback from people and relatives about leadership, responsiveness, and person-centred culture
Note23 May 2023
Registered manager committed to continuous learning and staff encouraged to complete the Care Certificate
Note23 May 2023
Strong governance with regular spot checks, audits, and quality monitoring systems
Note23 May 2023
Effective PPE use and up-to-date infection prevention and control policy
Note23 May 2023
Robust recruitment processes ensuring staff suitability to work with vulnerable people
Note23 May 2023
Sufficient staffing levels with consistent visit times praised by people and relatives
Note23 May 2023
Medicines administered safely, records clear on prompted vs administered, staff competencies regularly checked
Note23 May 2023
Detailed risk assessments and care plans in place with clear management strategies for identified risks