Operated by Jankan Enterprise Limited

Jankan Care

GoodRated 6 Feb 2023Home care · Romford

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

8 findings

Note6 Apr 2024
Provider working in partnership with health and social care professionals and registered manager pursuing management qualification.
Note6 Apr 2024
Open and supportive management culture; staff felt valued and the registered manager worked directly with people.
Note6 Apr 2024
People and relatives actively involved in assessments and reviews of care plans.
Note6 Apr 2024
Care plans were person-centred, reflecting religious, dietary, health, communication and social needs, with equality and diversity considerations.
Note6 Apr 2024
Staff trained in safeguarding, infection control, moving and handling, dementia, food hygiene and first aid.
Note6 Apr 2024
Medicines managed safely with no gaps in records; regular audits and competency checks by registered manager.
Note6 Apr 2024
No late or missed visits reported; sufficient staffing with agency contingency identified for emergency cover.
Note6 Apr 2024
People had comprehensive risk assessments covering community, health, environment and mobility, regularly reviewed and understood by staff.