Classic Home Care Services Limited

Epsom, KT17 · Established 2010

A CQC-regulated home-care provider serving Epsom, registered since 2010. Rated Good at its most recent CQC inspection (Feb 2021).

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What the CQC found

The five questions inspectors ask, and how Classic scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Management team described as approachable, supportive, and fostering an open and transparent culture”
CQC inspection report, Oct 2021

“Strong quality monitoring including six-monthly visits, satisfaction surveys, and multi-strand auditing by provider and care managers”
CQC inspection report, Oct 2021

“Registered manager maintained MCA compliance, with capacity assessments and Court of Protection authorisation where required”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
Classic Home Care Services Limited received a Good rating across all five key questions at its November 2016 inspection, demonstrating safe care with robust risk management, medicines oversight, and staff training. The only minor gap identified was a lapse in…
Oct 2021
Good
Classic Home Care Services Limited improved from Requires Improvement to Good across Safe, Effective and Well-led following a focused inspection on 14 January 2021, having resolved a previous breach of Regulation 11 (Need for Consent) and made demonstrable imp…
Oct 2021
Requires improvement
Classic Home Care Services Limited was rated Requires Improvement overall at its May 2019 inspection, with one regulatory breach (Regulation 11 – Need for Consent) due to failures in applying the Mental Capacity Act and inadequate medicines management, includi…
Dec 2013
Not rated
May 2013
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Classic does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at KT17 2JE in Epsom. Service area not formally published; we recommend asking the agency directly when requesting a quote.

KT17

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