Caring Hands Leicester Ltd

Leicester, LE3 · Established 26/0 · Operated by Caring Hands Leicester Limited

A CQC-regulated home-care provider serving Leicester, registered since 26/0. Rated Requires improvement at its most recent CQC inspection (Jan 2023).

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What the CQC found

The five questions inspectors ask, and how Caring scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People were involved in care reviews and surveys to express their views.”
CQC inspection report, Sept 2023

“The registered manager understood duty of candour responsibilities and worked in an open and transparent way.”
CQC inspection report, Sept 2023

“Complaints had been investigated fully and lessons learnt from issues raised.”
CQC inspection report, Sept 2023

Inspection history

The trajectory matters as much as the latest rating.

Sept 2023
Requires improvement
Caring Hands Leicester Ltd, a domiciliary care agency serving 60 people, was rated Requires Improvement overall at its June 2023 inspection, with Safe and Well-Led key questions both requiring improvement due to untimely care calls, a missing staff reference,…
Jan 2020
Not rated
Jun 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Caring does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE3 1HX in Leicester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE3

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