Sarat Healthcare Ltd

GoodRated 17/01/2023Home care · Barking

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

8 findings

Note11 Sept 2024
Strong partnership working with external health and social care professionals and local authority
Note11 Sept 2024
Governance systems included weekly and monthly audits, spot checks, surveys and staff meetings
Note11 Sept 2024
Registered manager promoted open, positive culture and actively participated in care delivery to maintain engagement
Note11 Sept 2024
Weekly and monthly medicines audits completed by registered manager with MAR records correctly maintained
Note11 Sept 2024
Staff completed comprehensive training including safeguarding, medicines, infection control and equality and diversity
Note11 Sept 2024
Detailed, personalised and regularly updated care plans and risk assessments
Note11 Sept 2024
Robust recruitment process including DBS checks, employment references and right-to-work verification
Note11 Sept 2024
Person using the service and relative reported feeling safe, with consistent and familiar staff providing care