Alliance Community Home Care Ltd

GoodRated 19/05/2023Home care · Holmfirth

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

8 findings

Note19 May 2023
Staff up to date with training, overseen via a training matrix
Note19 May 2023
People supported to maintain independence and make their own decisions in line with MCA principles
Note19 May 2023
Positive staff culture with approachable management, regular supervision, and team meetings
Note19 May 2023
Effective governance and audit systems covering daily logs, IPC, and accidents and incidents
Note19 May 2023
Detailed, personalised care plans created with people and relatives, including personal history, interests, and communication needs
Note19 May 2023
Medicines managed safely with no discrepancies in MAR records and PRN protocols in place
Note19 May 2023
Safe recruitment practices including DBS checks, references, and employment history verification
Note19 May 2023
Robust safeguarding systems in place with staff able to recognise signs of abuse and a safeguarding log evidencing actions taken