Operated by Centre 404

Centre 404 Domiciliary Care

GoodRated 17/02/2018Home care · London

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CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

caring

Note24 Jan 2021
Privacy, dignity and independence
Note24 Jan 2021
End of life care
Note24 Jan 2021
Compassionate and person-centred staff approach

effective

Note24 Jan 2021
Multi-disciplinary working and healthcare access
Note24 Jan 2021
Mental Capacity Act and consent
Note24 Jan 2021
Supervision and appraisal
Note24 Jan 2021
Staff training and induction

Other

Note10 Jan 2023
Sufficient PPE supplies maintained at supported living houses and for home-visiting staff
Note10 Jan 2023
Consistent approach to infection prevention and control with regular monitoring of government guidance
Note10 Jan 2023
Sufficient staffing levels maintained throughout COVID-19 pandemic including one-to-one support where required
Note10 Jan 2023
New procedures introduced to check all temporary staff recruitment records with staffing agency following incident at children's service
Note10 Jan 2023
All temporary agency staff had verified DBS and pre-employment checks in place
Note

responsive

Note24 Jan 2021
Activities and promoting independence
Note24 Jan 2021
Complaints handling
Note24 Jan 2021
Communication and family involvement
Note24 Jan 2021
Person-centred care planning

safe

Note24 Jan 2021
Recruitment practices

well_led

Note24 Jan 2021
Engagement with people, families and stakeholders
Note24 Jan 2021
Quality monitoring and governance
Note24 Jan 2021
Leadership and accountability

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: N7 0SJ
Registered manager: Muwonge, Shillah
Local authority: Islington
Region: London
City: London
Last CQC check: 10/Jan/2023 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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