Enabling Others Limited

Not RatedHome care · Coalville

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CQC Key Questions

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

What inspectors found

12 findings

Other

Note19 Dec 2023
People had excellent opportunities to develop independence, try new experiences and pursue lifestyle choices.
Note19 Dec 2023
Health and social care professionals described positive partnership working and praised staff communication.
Note19 Dec 2023
Managers worked alongside care staff to maintain direct insight into people's needs and staff practice.
Note19 Dec 2023
Staff used a range of communication methods including Makaton, objects of reference and widget symbols.
Note19 Dec 2023
People and relatives were highly involved in care planning, reviews and decision-making.
Note19 Dec 2023
Staff worked with healthcare professionals including speech and language therapists and followed STOMP guidance.
Note19 Dec 2023
Medicines were managed safely with daily electronic monitoring by the registered manager and nominated individual.
Note19 Dec 2023
Staff were carefully matched to people based on gender preference, shared interests and skills.
Note19 Dec 2023
Detailed positive behaviour support strategies were in place for people who communicated through distressed behaviours.
Note19 Dec 2023
People were supported by a regular team of staff who knew them well, promoting continuity of care.
minorsupervision_appraisal19 Dec 2023
One staff member told us they only received formal supervision after asking for it.
minorgovernance19 Dec 2023
The provider had not yet developed a robust quality assurance system that supported them to maintain effective oversight of the service and evidence monitoring of all aspects of the service.