Open Doors Healthcare Services Ltd

Maidstone, ME15 · Established 04/1

A CQC-regulated home-care provider serving Maidstone, registered since 04/1. Rated Not Rated at its most recent CQC inspection.

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What the CQC found

The five questions inspectors ask, and how Open scored.

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

In their own words: what inspectors said

“Good infection control practices with appropriate PPE use consistently reported by people.”
CQC inspection report, Mar 2023

“Robust safeguarding awareness with staff able to identify and report concerns appropriately.”
CQC inspection report, Mar 2023

“Positive, open culture with staff feeling well supported and able to raise suggestions.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Nov 2025
Not rated
Date of assessment: 2 October 2025 to 10 October 2025. The service provides care and support to adults living in their own home and were providing support to 14 people with the regulated activity of personal care. Not everyone who used the service received per…
Mar 2023
Requires improvement
Open Doors Healthcare Services Ltd received an overall rating of Requires Improvement at its first inspection, driven by gaps in risk assessments and care plans (notably for oxygen therapy and RIG tube use) and quality assurance systems failing to identify the…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Open does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at ME15 6LU in Maidstone. Service area not formally published; we recommend asking the agency directly when requesting a quote.

ME15

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