Providence Care Solutions

Waltham Cross, EN8 · Established 25/1 · Operated by Providence Care Solutions Ltd

A CQC-regulated home-care provider serving Waltham Cross, registered since 25/1. Rated Good at its most recent CQC inspection (24/02/2023).

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What the CQC found

The five questions inspectors ask, and how Providence scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Systems were in place to monitor call times and prevent missed or late visits.”
CQC inspection report, Feb 2023

“The service worked in partnership with health professionals and engaged well with families.”
CQC inspection report, Feb 2023

“Quality assurance audits, daily note reviews and spot checks were conducted by the registered manager.”
CQC inspection report, Feb 2023

Inspection history

The trajectory matters as much as the latest rating.

Feb 2023
Good
Providence Care Solutions received an overall rating of Good at its first inspection, with staff delivering safe, caring, responsive and well-led support to two people in their own homes. The sole area of concern was the absence of formal Mental Capacity Act a…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Providence does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at EN8 9SH in Waltham Cross. Service area not formally published; we recommend asking the agency directly when requesting a quote.

EN8

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