Not Rated

West View

Yelverton, PL20 · Established 11/0 · Operated by Bere Peninsula Care Limited

A CQC-regulated home-care provider serving Yelverton, registered since 11/0. Rated Not Rated at its most recent CQC inspection.

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What the CQC found

The five questions inspectors ask, and how West scored.

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

In their own words: what inspectors said

“The management team were open, honest and committed to improvement during and after the inspection.”
CQC inspection report, Jan 2024

“People and relatives were actively engaged through monthly resident meetings, weekly relative updates, and annual surveys.”
CQC inspection report, Jan 2024

“DoLS authorisations had been identified and applied for appropriately.”
CQC inspection report, Jan 2024

Inspection history

The trajectory matters as much as the latest rating.

Apr 2025
Not rated
Date of assessment: 30 May to 19 June 2024. The service had made improvements to the way they protected people from risk and had also improved some areas of governance. At this assessment we identified areas for improvement linked to auditing, which were addre…
Jan 2024
Requires improvement
West View, a 28-bed residential care home, was rated Requires Improvement overall following an unannounced inspection in October 2023, with breaches of Regulations 11, 12, and 17 resulting in two warning notices. Key failures included inadequate risk monitorin…
Apr 2021
Not rated
Jan 2021
Not rated
Aug 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What West does

✓Residential homes
✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PL20 7DU in Yelverton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PL20

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