New Dawn Care Agency Ltd

Craven Arms, SY7 · Established 2011

A CQC-regulated home-care provider serving Craven Arms, registered since 2011. Rated Good at its most recent CQC inspection (Jul 2022).

What the CQC found

The five questions inspectors ask, and how New scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“People reported feeling safe, with good time-keeping and consistent use of PPE by staff.”
CQC inspection report, Jul 2022

“Service worked in partnership with health and social care professionals to achieve good outcomes.”
CQC inspection report, Jul 2022

“Proactive recruitment and staff retention through wellbeing initiatives and engagement with various organisations.”
CQC inspection report, Jul 2022

Inspection history

Jul 2022
Good
New Dawn Care Agency Ltd improved from Requires Improvement to Good overall, with previous medication breaches resolved through trained staff, audits and spot checks. Minor weaknesses remained in the robustness of mobility and diabetes risk assessments and rel…
Jan 2020
Not rated
Aug 2019
Not rated
Apr 2014
Not rated
Oct 2013
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at SY7 9AW in Craven Arms. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SY7

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