Supportive Care Services Ltd

Birmingham, B10 · Established 11/1

A CQC-regulated home-care provider serving Birmingham, registered since 11/1. Rated Inadequate at its most recent CQC inspection (16/01/2026).

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What the CQC found

The five questions inspectors ask, and how Supportive scored.

Safe

Inadequate

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Inadequate

Leadership and culture support quality care.

In their own words: what inspectors said

“The provider was open and receptive to concerns identified during inspection and began making improvements immediately, including improving recruitment records.”
CQC inspection report, May 2023

“People and relatives said they felt safe with the care provided and felt able to speak with the provider.”
CQC inspection report, May 2023

“The provider employed staff reflective of people's cultural and religious backgrounds, with relatives reporting culturally sensitive care.”
CQC inspection report, May 2023

Inspection history

The trajectory matters as much as the latest rating.

Jan 2026
Not rated
Date of inspection: 18 July to 20 August 2025. Supportive Care Services Ltd is a care at home service providing support to people living in their own homes. CQC only inspects where people receive personal care. This is help with tasks related to personal hygie…
May 2023
Inadequate
Supportive Care Services Ltd, a Birmingham domiciliary care agency supporting 7 people, was rated Inadequate at its first CQC inspection in January 2023, with four regulatory breaches covering safe care, governance, staffing, and fit and proper persons employe…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Supportive does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B10 0ED in Birmingham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B10

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