Tru Care Limited

Saxmundham, IP17 · Established 2011

A CQC-regulated home-care provider serving Saxmundham, registered since 2011. Rated Good at its most recent CQC inspection (Nov 2022).

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What the CQC found

The five questions inspectors ask, and how Tru scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Person-centred care plans personalised to individual preferences, hobbies and healthcare needs.”
CQC inspection report, Nov 2022

“Staff felt valued and supported, with career development and qualification pathways.”
CQC inspection report, Nov 2022

“Strong communication with families and regular meetings for people using the service.”
CQC inspection report, Nov 2022

Inspection history

The trajectory matters as much as the latest rating.

Nov 2022
Good
Tru Care Limited was rated Good overall following a September 2022 inspection, with safe practices, person-centred care and strong staff culture highlighted as strengths. Well-led was rated Requires Improvement due to the absence of robust auditing systems and…
Dec 2021
Good
Tru Care Limited, a supported living service for four people with a learning disability in Suffolk, was rated Good across all five key questions at its November 2021 inspection. The service demonstrated a strong ethos of promoting independence, person-centred…
Jan 2021
Good
Tru Care Limited received a Good rating across all five key questions following an unannounced inspection on 5 February 2015. The service demonstrated strong person-centred practice, effective safeguarding processes, well-supported staff, and a committed regis…
Jan 2018
Good
Tru Care Limited achieved a Good rating across all five key questions at its November 2017 inspection, maintaining the standard set at its previous 2015 inspection. The service demonstrated consistent, person-centred care with strong leadership, robust safegua…
Mar 2014
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Tru does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at IP17 1EJ in Saxmundham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

IP17

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