Bespoke Care Services East Dorset Ltd

Bournemouth, BH1 · Established 07/1

A CQC-regulated home-care provider serving Bournemouth, registered since 07/1. Rated Good at its most recent CQC inspection (Oct 2024).

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What the CQC found

The five questions inspectors ask, and how Bespoke scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Infection control was well managed, with staff trained and spot-checked on PPE use.”
CQC inspection report, May 2024

“Risk assessments were thorough and personalised, covering home environment hazards and specialist equipment use.”
CQC inspection report, May 2024

“The service worked collaboratively with GPs, occupational therapists and district nurses to support people's health outcomes.”
CQC inspection report, May 2024

Inspection history

The trajectory matters as much as the latest rating.

Jul 2024
Not rated
Bespoke Care Services East Dorset Ltd is a domiciliary care service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. CQC only ins…
May 2024
Requires improvement
Bespoke Care Services East Dorset Ltd was rated Requires Improvement overall on its first inspection, with breaches of regulations 13, 17, 18 and 19 identified relating to failures in safeguarding reporting, unsafe recruitment, CQC notification obligations and…
Mar 2023
Not rated
This targeted inspection of Bespoke Care Services East Dorset Ltd checked compliance with a Warning Notice regarding Regulation 19 (fit and proper persons employed), finding sufficient improvements had been made and the provider was no longer in breach. The ov…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bespoke does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BH1 1HL in Bournemouth. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BH1

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