ASRA - Smethwick

Smethwick, B66 · Established 13/0 · Operated by Smethwick Asra Limited

A CQC-regulated home-care provider serving Smethwick, registered since 13/0. Rated Good at its most recent CQC inspection (Dec 2022).

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What the CQC found

The five questions inspectors ask, and how ASRA scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Registered manager supported staff development including language courses for those with English as a second language.”
CQC inspection report, Feb 2022

“Strong person-centred culture with consistent positive feedback from people and relatives about staff kindness, dignity and respect.”
CQC inspection report, Feb 2022

“Governance improved following previous breach of Regulation 17; audit systems now provide effective oversight of quality and safety.”
CQC inspection report, Feb 2022

Inspection history

The trajectory matters as much as the latest rating.

Feb 2022
Good
ASRA-Smethwick improved from Requires Improvement to Good across all five key questions, resolving five previous regulatory breaches relating to safeguarding, recruitment, complaints, communication, and governance. The service demonstrated consistent person-ce…
Jan 2020
Good
ASRA Smethwick is a small domiciliary care service rated Good across all five key questions at its July 2016 announced inspection. The service demonstrated consistent strengths in staff training, dignified care, person-centred practice, and quality assurance,…
Oct 2019
Requires improvement
ASRA Smethwick deteriorated from Good to Requires Improvement across all five key questions, with critical regulatory breaches found in safeguarding (Reg 13), fit and proper persons (Reg 19), dignity and respect (Reg 10), complaints handling (Reg 16), and good…
Jan 2014
Not rated
Jan 2013
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What ASRA does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B66 1HR in Smethwick. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B66

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