The Field Lane Domiciliary Agency - Southend-on-Sea

Southend On Sea, SS2 · Established 2011

A CQC-regulated home-care provider serving Southend On Sea, registered since 2011. Rated Good at its most recent CQC inspection (Dec 2022).

What the CQC found

The five questions inspectors ask, and how The scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Incidents fully investigated with learning shared at staff meetings and handovers”
CQC inspection report, Dec 2022

“Positive staff culture with staff feeling supported and listened to”
CQC inspection report, Dec 2022

“People actively involved in monthly meetings to discuss running of the service”
CQC inspection report, Dec 2022

Inspection history

Dec 2022
Good
The Field Lane Domiciliary Agency Southend-on-Sea was rated Good overall following a focused inspection of safe, responsive and well-led key questions, with caring and effective ratings carried forward as Good from the previous 2019 inspection. Two recommendat…
Jan 2020
Not rated
Sept 2019
Not rated
Nov 2013
Not rated
Jun 2012
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at SS2 6JD in Southend On Sea. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SS2

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