Yes Care Services - Liverpool

Liverpool, L10 · Established 10/1 · Operated by Yes Care Services Ltd

A CQC-regulated home-care provider serving Liverpool, registered since 10/1. Rated Good at its most recent CQC inspection (30/03/2023).

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What the CQC found

The five questions inspectors ask, and how Yes scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff were trained and supervised in line with organisational policy; training completion was monitored by the registered manager.”
CQC inspection report, Mar 2023

“Infection control procedures were well managed, with staff wearing appropriate PPE and following good hand washing techniques.”
CQC inspection report, Mar 2023

“The service worked in partnership with social services, occupational therapists and positive behaviour specialist teams.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Good
Yes Care Services - Liverpool received an overall rating of Good on its first CQC inspection, with staff praised for their kindness, safe medication management, and effective partnership working. The Responsive domain was rated Requires Improvement due to gaps…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Yes does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at L10 2JA in Liverpool. Service area not formally published; we recommend asking the agency directly when requesting a quote.

L10

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