Operated by Home-Care Perfection Limited

Home-Care Perfection - Main Office

GoodRated 23/09/2025Home care · Shipley

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note4 Feb 2023
Supporting people to express their views and be involved in making decisions about their care; Respecting and promoting people's privacy, dignity and independence
Note4 Feb 2023
Ensuring people are well treated and supported; respecting equality and diversity

Note4 Feb 2023
Staff support: induction, training, skills and experience
Note4 Feb 2023
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note4 Feb 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note4 Feb 2023
Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier lives
Note4 Feb 2023
Ensuring consent to care and treatment in line with law and guidance

Note4 Feb 2023
The service maintained regular contact with people and relatives to assess the effectiveness of care plans.
Note4 Feb 2023
The registered manager was approachable and understood their duty of candour; people, relatives and staff spoke highly of management.
Note4 Feb 2023
Staff received regular supervisions, appraisals and followed a detailed induction programme.
Note4 Feb 2023
People and relatives were actively involved in the completion of care records and decisions about their care.
Note4 Feb 2023
Staff knew people well; relatives reported staff were caring, compassionate and patient.
Note

Note4 Feb 2023
Meeting people's communication needs
Note4 Feb 2023
Planning personalised care to ensure people have choice and control and to meet their needs and preferences; End of life care and support
Note4 Feb 2023
Improving care quality in response to complaints or concerns

Note4 Feb 2023
Preventing and controlling infection
Note4 Feb 2023
Staffing and recruitment
Note4 Feb 2023
Systems and processes to safeguard people from the risk of abuse
Note4 Feb 2023
Assessing risk, safety monitoring and management; Learning lessons when things go wrong
Note4 Feb 2023
Using medicines safely

Note4 Feb 2023
How the provider understands and acts on the duty of candour; Engaging and involving people using the service
Note4 Feb 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering; Working in partnership with others
Note4 Feb 2023
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; Continuous learning and improving care

Source: CQC inspection reports under the Open Government Licence v3.0.

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