Operated by BMBC Services Limited

BMBC Night Service

GoodRated 1 Jun 2023Home care · Barnsley

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

8 findings

Note6 Jan 2023
Open, transparent culture in accordance with the duty of candour
Note6 Jan 2023
Strong infection prevention and control practices with consistent PPE use confirmed by relatives
Note6 Jan 2023
Effective quality monitoring systems including timeliness and duration of care visits
Note6 Jan 2023
Positive staff morale with staff feeling listened to and well-supported by management
Note6 Jan 2023
Person-centred care planning involved people and relatives in assessment and review
Note6 Jan 2023
Staff proactively supported people to access healthcare services and recognised health deterioration promptly
Note6 Jan 2023
Consistent small staff team promoted continuity of care and strong relationships with people using the service
minorcare_planning6 Jan 2023
Risks associated with the use of bed rails had not been thoroughly assessed. The provider agreed to implement a more comprehensive assessment for any person using bed rails.