St Martins of Tours Housing - 158-162 New North Road

London, N1 · Established 2011 · Operated by St Martin Of Tours Housing Association Limited

A CQC-regulated home-care provider serving London, registered since 2011. Rated Good at its most recent CQC inspection (Mar 2022).

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What the CQC found

The five questions inspectors ask, and how St Martins of Tours Housing - 158-162 New North Road scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Risk assessments for black and minority ethnic clients and staff had been completed and a service wide plan and guidance had been developed to address these considerations during the pandemic.”
CQC inspection report, Jul 2022

“Staff followed effective infection control procedures and liaised well with local infection control healthcare professional.”
CQC inspection report, Jul 2022

“The provider's quality monitoring systems were now effectively assessing, monitoring and mitigating the risks presented to people using the service and others.”
CQC inspection report, Jul 2022

Inspection history

The trajectory matters as much as the latest rating.

Jul 2022
Not rated
Targeted inspection found previous concerns about drug use, anti-social behaviour and reporting to commissioners/CQC had been addressed, with improved risk assessments, safeguarding reporting and governance oversight. No new ratings were awarded as only specif…
Apr 2022
Good
St Martins of Tours Housing - 158-162 New North Road improved its rating from Requires Improvement to Good following a focused inspection of the Safe and Well-led key questions. Safeguarding, governance, infection control and partnership working had all improv…
Oct 2021
Not rated
Jan 2020
Not rated
Jun 2014
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What St Martins of Tours Housing - 158-162 New North Road does

✓Residential homes
✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at N1 7BH in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

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