Genuine Carers - Kirklees

Huddersfield, HD1 · Established 08/1 · Operated by Genuine Carers Limited

A CQC-regulated home-care provider serving Huddersfield, registered since 08/1. Rated Good at its most recent CQC inspection (30/01/2025).

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What the CQC found

The five questions inspectors ask, and how Genuine scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff meetings were taking place which staff felt able to contribute to.”
CQC inspection report, Aug 2023

“Overall user satisfaction levels had improved since the last inspection.”
CQC inspection report, Aug 2023

“The provider worked well with healthcare partners and connected people to support.”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Jan 2025
Not rated
Genuine Carers – Kirklees is a domiciliary care agency which provides personal care to people in their own homes. At the time of our inspection, 13 people were receiving a service. This assessment commenced on 22 August 2024 and was completed on 17 October 202…
Aug 2023
Requires improvement
Genuine Carers – Kirklees improved from Inadequate to Requires Improvement overall following a focused inspection, but remained in breach of Regulation 17 due to persistent failures in governance, call monitoring, record-keeping, and medication oversight. The…
Jun 2022
Inadequate
Genuine Carers - Kirklees was rated Inadequate overall and placed in special measures, with breaches of regulations 12, 17 and 18 covering unreliable visits, unsafe medicines management, missing capacity/consent records and inadequate governance oversight. A w…
Jan 2020
Not rated
May 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Genuine does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at HD1 1RL in Huddersfield. Service area not formally published; we recommend asking the agency directly when requesting a quote.

HD1

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