Bluebird Care (Northumberland South)

Cramlington, NE23 · Established 18/1 · Operated by WA & S Associates Ltd

A CQC-regulated home-care provider serving Cramlington, registered since 18/1. Rated Good at its most recent CQC inspection (Nov 2023).

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What the CQC found

The five questions inspectors ask, and how Bluebird scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Annual provider survey used to capture feedback from people using the service and staff”
CQC inspection report, Aug 2023

“Business continuity plan and extreme weather risk assessments in place”
CQC inspection report, Aug 2023

“Oral health improvement initiative introduced with external trainer and senior staff completing assessments”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2023
Good
Bluebird Care (Northumberland South) was rated Good overall following a March 2023 inspection of the Safe and Well-led key questions, maintaining its previous Good rating from 2018. The service demonstrated safe staffing, robust medication oversight and effect…
Oct 2021
Good
Bluebird Care (Northumberland South) was rated Good across all five key questions at its December 2017 inspection, maintaining its previous Good rating from November 2015. The service demonstrated strong person-centred care, reliable visit attendance, effectiv…
Jan 2021
Good
Bluebird Care (Northumberland South) achieved a Good rating across all five key questions at its first inspection in September 2015, with no breaches of regulation identified. The service was distinguished by highly person-centred care, strong leadership, proa…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bluebird does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE23 7BF in Cramlington. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE23

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