North Yorkshire Hospice Care

GoodRated 3 Jan 2024Home care · Harrogate

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Outstanding

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note1 Mar 2024
Understanding and involvement of patients and those close to them
Note1 Mar 2024
Emotional support
Note1 Mar 2024
Compassionate care

Note1 Mar 2024
Consent, Mental Capacity Act and Deprivation of Liberty Safeguards
Note1 Mar 2024
Health promotion
Note1 Mar 2024
Seven-day services
Note1 Mar 2024
Multidisciplinary working
Note1 Mar 2024
Competent staff
Note1 Mar 2024
Patient outcomes
Note1 Mar 2024
Pain relief
Note1 Mar 2024
Nutrition and hydration
Note1 Mar 2024
Evidence-based care and treatment

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

Comparable agencies nearby

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Registered manager: Ebai, Playne

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