TerraBlu Homecare

Tunbridge Wells, TN1 · Established 07/0 · Operated by Terrablu Limited

A CQC-regulated home-care provider serving Tunbridge Wells, registered since 07/0. Rated Requires improvement at its most recent CQC inspection (23/04/2022).

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What the CQC found

The five questions inspectors ask, and how TerraBlu scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The service worked closely with healthcare professionals including community nurses and GPs.”
CQC inspection report, May 2022

“People and relatives received surveys and were engaged in feedback processes.”
CQC inspection report, May 2022

“Some risk assessments (e.g. for hoist transfers) were detailed and clear, evidencing good practice in parts.”
CQC inspection report, May 2022

Inspection history

The trajectory matters as much as the latest rating.

May 2022
Requires improvement
TerraBlu Homecare was rated Requires Improvement overall following a focused February 2022 inspection of safe and well-led, with five regulatory breaches identified spanning safeguarding, medicines management, risk assessment, recruitment, and governance. Whil…
Oct 2021
Good
TerraBlu Homecare received an overall rating of Good at its November 2017 inspection, with Effective rated Requires Improvement due to inconsistent care plan updates when needs changed, absent annual staff appraisals, and one lapsed medication training record.…
Jan 2021
Good
TerraBlu Homecare received a Good rating across all five key questions at its announced inspection on 28 October 2015, demonstrating safe, personalised and well-managed domiciliary care for 69 people in the Tunbridge Wells and Tonbridge areas. No regulatory br…
Dec 2013
Not rated
Apr 2013
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What TerraBlu does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TN1 2NB in Tunbridge Wells. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TN1

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